Frequently Asked Questions
- What is the lead time?
Lead time can vary depending on availability of material, volume of work and the type of surface treatment if it is required. In general fabricated items without surface treatment have a lead time of up to 2 weeks. If surface treatment is required then an additional week is required. Where there are large volumes of items to be fabricated we will fabricate in phased batches to suit customer priorities.
- Can you prioritise on these items?
Yes, we are happy to focus on fabricating prioritised items for customers. It assists us if we can be notified of any priorities as early as possible after placing an order.
- Do you have an approved quality system?
Yes, we operate a quality system to ISO9001 that is audited and certified by Bureau Veritas.
- Can you update us on progress?
Yes, we provide regular updates on progress in the form of reports, spreadsheets, emails and telephone. If required we can provide updates direct into customer project tracking sheets.
- Can you provide project documentation?
Yes, we record all project information as standard so that at any point in time we can generate a full Manufacturers Data Report (MDR).
- Can you provide surface treatment?
Yes we can provide in house powder coating and can arrange for galvanising and spray painting.
- Are your welders qualified?
Yes, our welders are qualified to AS1554.1. They are re-qualified every 6 months.
- Is delivery included?
The price of delivery varies depending on size and weight of finished job. We will quote delivery separate or provide customers with an inclusive price to suit their needs.
- Where are you located?
We are located in Wangara, Western Australia approximately 26km north of Perth.
- What are your capabilities?
Adwest Group has the capabilities to fabricate metal products, primarily in steel from very light wire products up to structural steel products. In addition to steel we can fabricate in aluminium and stainless steel.
- Do you offer a design service?
We offer a design service on our lighter products and can arrange detailing on larger projects.